Winnipeg Transit Plus updates booking method to improve efficiency – Winnipeg

Winnipeg Transit hopes to improve the efficiency and availability of Plus service thanks to a new booking method that will begin next month.

Starting June 18, customers using Winnipeg Transit Plus, which provides door-to-door transportation to Winnipeggers unable to use the city's main transit system due to a physical disability, will be able to take advantage of the new and improved system.

Automated phone service with voice response technology, as well as a smartphone and web app, will be part of the new initiative, which will also include electronic cash payments and allow Transit Plus users to link their credit or debit cards directly. app.

“Winnipeg Transit Plus customers have been asking for more affordable and reliable service, and we've heard them loud and clear,” Mayor Scott Gillingham said Tuesday.

“These improvements will significantly improve the user experience by eliminating bottlenecks and increasing efficiency.”

City officials say the new methods will help transit service plan trips more efficiently and allow for greater demand for trips.

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